:root{--bg-main: #FAFBFD;--bg-card: #FFFFFF;--bg-light-blue: #E8EEF7;--bg-very-light-blue: #F5F8FC;--color-primary: #001965;--color-sea-blue: #0057A8;--color-light-blue: #C8D9F0;--color-red: #C8003C;--color-green: #007C6E;--color-yellow: #F0B400;--text-primary: #1B2340;--text-secondary: #6B7394;--border-color: #E2E6F0;--shadow-sm: 0 1px 3px rgba(0, 0, 0, .04);--shadow-md: 0 4px 12px rgba(0, 0, 0, .08);--shadow-lg: 0 12px 32px rgba(0, 0, 0, .12);--transition: all .2s ease;color-scheme:light}:root[data-theme=dark]{--bg-main: #0F1320;--bg-card: #1A1F2E;--bg-light-blue: #243046;--bg-very-light-blue: #1E2435;--color-primary: #C8D9F0;--color-sea-blue: #5C8FD9;--color-light-blue: #4D6FA8;--color-red: #FF5E80;--color-green: #45BFA1;--color-yellow: #F0B400;--text-primary: #E8ECF5;--text-secondary: #98A0B8;--border-color: #2D3548;--shadow-sm: 0 1px 3px rgba(0, 0, 0, .4);--shadow-md: 0 4px 12px rgba(0, 0, 0, .5);--shadow-lg: 0 12px 32px rgba(0, 0, 0, .6);color-scheme:dark}:root[data-theme=dark] .status-new{background-color:#5c8fd938;color:#8fb3e0}:root[data-theme=dark] .status-active{background-color:#f0b40038;color:#f0ce5c}:root[data-theme=dark] .status-resolved{background-color:#45bfa138;color:#6bd4b8}:root[data-theme=dark] .status-closed{background-color:#98a0b82e;color:var(--text-secondary)}:root[data-theme=dark] .severity-blocker,:root[data-theme=dark] .severity-critical{background-color:#ff5e8033;color:#ff8aa6}:root[data-theme=dark] .severity-medium{background-color:#f0b40033;color:#f0ce5c}:root[data-theme=dark] .severity-minor{background-color:#5c8fd933;color:#8fb3e0}:root[data-theme=dark] .severity-trivial{background-color:#45bfa133;color:#6bd4b8}:root[data-theme=dark] code{background-color:var(--bg-light-blue);color:#ff8aa6}:root[data-theme=dark] .user-avatar{background:linear-gradient(135deg,#4d6fa8,#5c8fd9)}:root[data-theme=dark] nav{background-color:#0f1320d9}:root[data-theme=dark] .snow-active-chip{background-color:#5c8fd92e;color:#8fb3e0}:root[data-theme=dark] .anomaly-row,:root[data-theme=dark] .cluster-card,:root[data-theme=dark] .similar-item,:root[data-theme=dark] .history-item,:root[data-theme=dark] .admin-edit-card{background-color:var(--bg-very-light-blue)}:root[data-theme=dark] .category-pill.active,:root[data-theme=dark] .filter-pill.active{background-color:#5c8fd92e;border-color:#5c8fd9;color:#c8d9f0}:root[data-theme=dark] .alert-success{background-color:#45bfa126;border-color:#45bfa166;color:#6bd4b8}:root[data-theme=dark] .alert-info{background-color:#5c8fd926;border-color:#5c8fd966;color:#8fb3e0}*{margin:0;padding:0;box-sizing:border-box}html{scroll-behavior:smooth}body{font-family:Figtree,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background-color:var(--bg-main);color:var(--text-primary);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}h1,h2,h3,h4,h5,h6{color:var(--color-primary);margin-bottom:1rem;font-weight:600;letter-spacing:-.5px}h1{font-size:2rem;line-height:1.2;margin-bottom:1.5rem}h2{font-size:1.5rem;line-height:1.3;margin-bottom:1.25rem}h3{font-size:1.25rem;line-height:1.3;margin-bottom:1rem}p{margin-bottom:1rem}a{color:var(--color-sea-blue);text-decoration:none;transition:var(--transition)}a:hover{color:var(--color-primary);text-decoration:underline}button:focus-visible,a:focus-visible,.filter-pill:focus-visible,.category-pill:focus-visible,.accordion-header:focus-visible,.nav-link:focus-visible,.logout-button:focus-visible{outline:2px solid var(--color-sea-blue);outline-offset:2px}code{background-color:var(--bg-light-blue);padding:.2rem .5rem;border-radius:6px;font-family:Courier New,monospace;font-size:.9rem;color:#c92c2c}body>#root{display:flex;flex-direction:column;min-height:100vh}.app-container{display:flex;flex-direction:column;min-height:100vh}main{flex:1;padding:2rem 2rem 6rem}nav{display:flex;justify-content:space-between;align-items:center;padding:0 2rem;height:72px;background-color:#fffffff2;border-bottom:1px solid var(--border-color);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);position:sticky;top:0;z-index:100;gap:2rem}nav h1{margin:0;font-size:1.25rem;color:var(--color-primary);white-space:nowrap;flex-shrink:0;letter-spacing:-.5px}.nav-left{display:flex;gap:2rem;align-items:center;flex:1}.nav-link{color:var(--text-secondary);text-decoration:none;padding:.5rem 0;transition:var(--transition);font-size:.9rem;font-weight:400;position:relative}.nav-link:hover{color:var(--text-primary);text-decoration:none;background-color:transparent}.nav-link.active{color:var(--color-sea-blue)}.nav-link.active:after{content:"";position:absolute;bottom:-4px;left:50%;transform:translate(-50%);width:4px;height:4px;background-color:var(--color-sea-blue);border-radius:50%}.nav-right{display:flex;align-items:center;gap:1rem}.nav-more{position:relative;display:inline-block}.nav-more-button{background:none;border:none;cursor:pointer;font-family:inherit}.nav-more-menu{position:absolute;top:calc(100% + 4px);left:0;min-width:12rem;margin:0;padding:.25rem 0;list-style:none;background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;box-shadow:var(--shadow-md);z-index:50}.nav-more-item{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:.5rem .85rem;color:var(--text-secondary);text-decoration:none;font-size:.9rem}.nav-more-item:hover{color:var(--text-primary);background-color:var(--bg-very-light-blue);text-decoration:none}.nav-more-badge{display:inline-flex;align-items:center;justify-content:center;min-width:1.4rem;height:1.4rem;padding:0 .4rem;border-radius:999px;background-color:var(--color-red);color:#fff;font-size:.75rem;font-weight:600;line-height:1}.nav-more-dot{display:inline-block;width:.5rem;height:.5rem;margin-left:.35rem;border-radius:50%;background-color:var(--color-red);vertical-align:middle}.page-header-badge{font-size:.75rem;padding:.15rem .5rem}.user-email{font-size:.85rem;color:var(--text-secondary);font-weight:400}.role-badge{padding:.25rem .75rem;background-color:var(--bg-light-blue);color:var(--color-sea-blue);border-radius:24px;font-size:.75rem;font-weight:500;white-space:nowrap}.user-avatar{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,var(--color-light-blue) 0%,var(--color-sea-blue) 100%);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:.85rem;flex-shrink:0}.logout-button{padding:.5rem 1rem;background-color:transparent;color:var(--text-secondary);border:1px solid var(--border-color);border-radius:24px;cursor:pointer;font-size:.85rem;font-weight:500;transition:var(--transition);font-family:Figtree,sans-serif}.theme-toggle{width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;background-color:transparent;color:var(--text-secondary);border:1px solid var(--border-color);border-radius:50%;cursor:pointer;font-size:1rem;font-family:Figtree,sans-serif;transition:var(--transition);line-height:1}.theme-toggle:hover{border-color:var(--color-sea-blue);color:var(--color-sea-blue)}.logout-button:hover{border-color:var(--color-red);color:var(--color-red)}.form-group{margin-bottom:1.5rem}label{display:block;margin-bottom:.5rem;font-size:.875rem;font-weight:600;color:var(--text-primary)}input[type=text],input[type=email],input[type=password],input[type=file],textarea,select{width:100%;height:48px;padding:.75rem 1rem;border:1px solid var(--border-color);border-radius:12px;font-family:Figtree,sans-serif;font-size:.875rem;font-weight:400;color:var(--text-primary);background-color:var(--bg-card);transition:var(--transition);box-sizing:border-box}input[type=text]:focus,input[type=email]:focus,input[type=password]:focus,input[type=file]:focus,textarea:focus,select:focus{outline:none;border-color:var(--color-sea-blue);box-shadow:0 0 0 3px #0057a81a}input[type=file]{padding:.5rem;height:auto}textarea{height:auto;min-height:120px;resize:vertical;font-family:Figtree,sans-serif}input[type=radio],input[type=checkbox]{margin-right:.5rem;cursor:pointer}button{font-family:Figtree,sans-serif;font-weight:500;cursor:pointer;transition:var(--transition)}.button-primary{padding:.75rem 2rem;background-color:var(--color-sea-blue);color:#fff;border:none;border-radius:24px;font-size:1rem}.button-primary:hover:not(:disabled){background-color:#003f7f;box-shadow:var(--shadow-md);transform:translateY(-2px)}.button-primary:disabled{opacity:.5;cursor:not-allowed}.button-danger{padding:.75rem 2rem;background-color:transparent;color:var(--color-red);border:1px solid var(--color-red);border-radius:24px;font-size:1rem}.button-danger:hover:not(:disabled){background-color:var(--color-red);color:#fff}.button-small,.button-primary.button-small,.button-secondary.button-small,.button-danger.button-small{padding:.5rem 1rem;font-size:.85rem}.button-full-width{width:100%}.badge{display:inline-block;padding:.25rem .75rem;border-radius:24px;font-size:.8rem;font-weight:500;white-space:nowrap}.status-badge{display:inline-block;padding:.25rem .75rem;border-radius:12px;font-size:.75rem;font-weight:500;white-space:nowrap}.status-new{background-color:#0057a826;color:var(--color-sea-blue)}.status-active{background-color:#f0b40026;color:#d4a600}.status-resolved{background-color:#007c6e26;color:var(--color-green)}.status-closed{background-color:#6b739426;color:var(--text-secondary)}.severity-badge{display:inline-block;padding:.25rem .75rem;border-radius:12px;font-size:.75rem;font-weight:500;white-space:nowrap}.severity-blocker{background-color:#c8003c33;color:var(--color-red);font-weight:700}.severity-critical{background-color:#c8003c1f;color:var(--color-red)}.severity-medium{background-color:#f0b40026;color:#9a7400}.severity-minor{background-color:#0057a81f;color:var(--color-sea-blue)}.severity-trivial{background-color:#007c6e1f;color:var(--color-green)}.card{background-color:var(--bg-card);border-radius:12px;border:1px solid var(--border-color);padding:2rem;transition:var(--transition)}.card:hover{box-shadow:var(--shadow-sm)}.card-hover-lift:hover{transform:translateY(-4px);box-shadow:var(--shadow-md)}.admin-section-card{background-color:var(--bg-very-light-blue)}.form-card{background-color:var(--bg-card);border-radius:12px;border:1px solid var(--border-color);padding:2rem}.table-card{background-color:var(--bg-card);border-radius:12px;border:1px solid var(--border-color);overflow:hidden}table{width:100%;border-collapse:collapse}thead{background-color:var(--bg-very-light-blue);border-bottom:1px solid var(--border-color)}thead th{padding:1rem;text-align:left;font-weight:600;font-size:.75rem;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px}tbody td{padding:1rem;font-size:.875rem;color:var(--text-primary);border-bottom:1px solid var(--border-color)}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background-color:var(--bg-very-light-blue)}.category-pill,.filter-pill{display:inline-block;padding:.5rem 1rem;border:1px solid var(--border-color);border-radius:24px;cursor:pointer;font-size:.85rem;font-weight:500;background-color:transparent;color:var(--text-secondary);transition:var(--transition);font-family:Figtree,sans-serif}.category-pill:hover,.filter-pill:hover{border-color:var(--color-sea-blue);color:var(--color-sea-blue)}.category-pill.active,.filter-pill.active{background-color:var(--color-light-blue);border-color:var(--color-sea-blue);color:var(--color-sea-blue)}.radio-group{display:flex;flex-direction:column;gap:.5rem;margin-top:.5rem}.radio-pill{display:flex;align-items:center}.radio-pill input[type=radio]{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border-width:0}.radio-pill label{display:block;padding:.5rem 1rem;border:1px solid var(--border-color);border-radius:24px;cursor:pointer;font-size:.875rem;font-weight:500;background-color:transparent;color:var(--text-secondary);transition:var(--transition);margin:0}.radio-pill label:hover{border-color:var(--color-sea-blue);color:var(--color-sea-blue)}.radio-pill input[type=radio]:checked+label{background-color:var(--color-light-blue);border-color:var(--color-sea-blue);color:var(--color-sea-blue);font-weight:600}.accordion-item{border-bottom:1px solid var(--border-color);transition:var(--transition)}.accordion-item:last-child{border-bottom:none}.accordion-header{width:100%;padding:1.25rem 0;display:flex;justify-content:space-between;align-items:center;background-color:transparent;border:none;cursor:pointer;font-size:.95rem;font-weight:500;color:var(--text-primary);transition:var(--transition);font-family:Figtree,sans-serif}.accordion-header:hover{color:var(--color-sea-blue)}.accordion-toggle{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;transition:transform .3s ease;font-size:.8rem;color:var(--color-sea-blue);flex-shrink:0}.accordion-toggle.open{transform:rotate(180deg)}.accordion-content{padding:0 0 1.25rem;color:var(--text-secondary);font-size:.875rem;line-height:1.7;animation:slideDown .3s ease}@keyframes slideDown{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.contact-card{background-color:var(--bg-card);border-radius:16px;border:1px solid var(--border-color);padding:1.75rem;transition:var(--transition)}.contact-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-md)}.stat-card{background-color:var(--bg-card);border-radius:12px;border:1px solid var(--border-color);border-top:3px solid var(--color-sea-blue);padding:1.25rem;text-align:center;transition:var(--transition)}.stat-card.critical{border-top-color:var(--color-red);background:linear-gradient(to bottom,rgba(200,0,60,.05),transparent)}.stat-card.warning{border-top-color:var(--color-yellow);background:linear-gradient(to bottom,rgba(240,180,0,.05),transparent)}.stat-card.success{border-top-color:var(--color-green);background:linear-gradient(to bottom,rgba(0,124,110,.05),transparent)}.stat-label{font-size:.8rem;color:var(--text-secondary);margin-bottom:.5rem;font-weight:400;text-transform:uppercase;letter-spacing:.5px}.stat-value{font-size:1.75rem;font-weight:600;color:var(--text-primary)}.login-page{display:flex;justify-content:center;align-items:center;min-height:100vh;background-color:var(--bg-main)}.form-card-narrow{max-width:400px}.demo-users-section{border-top:1px solid var(--border-color);padding-top:2rem;margin-top:2rem}.issue-report-container{max-width:800px}.issue-report-container:has(.issue-report-layout--with-sidebar){max-width:1100px}.required-indicator{color:var(--color-red)}.checking-status,.uploading-status{color:var(--color-sea-blue);margin-top:.5rem;display:block}.similar-issues-title{margin-top:0}.similar-issues-list{list-style:none}.duplicate-status{margin-left:1rem;font-size:.85rem;color:var(--text-secondary)}.no-issues-message{padding:2rem;color:var(--text-secondary)}.table-card-scrollable{overflow-x:auto}.incident-row{cursor:pointer}.incidents-table th:nth-child(2),.incidents-table td:nth-child(2),.incidents-table th:nth-child(3),.incidents-table td:nth-child(3){position:sticky;background-color:var(--bg-card);border-bottom:1px solid var(--border-color)}.incidents-table th:nth-child(2),.incidents-table td:nth-child(2){left:0;min-width:130px;z-index:3}.incidents-table th:nth-child(3),.incidents-table td:nth-child(3){left:130px;min-width:260px;z-index:2}.incidents-table tbody tr:last-child td:nth-child(2),.incidents-table tbody tr:last-child td:nth-child(3){border-bottom:none}.incidents-table tbody tr:hover td:nth-child(2),.incidents-table tbody tr:hover td:nth-child(3){background-color:var(--bg-very-light-blue);border-bottom:1px solid var(--border-color)}.incidents-table tbody tr.row-selected td:nth-child(2),.incidents-table tbody tr.row-selected td:nth-child(3){background-color:#0057a80f;border-bottom:1px solid var(--border-color)}.issue-detail-container{max-width:1000px}.issue-detail-header{background-color:var(--bg-very-light-blue)}.issue-detail-title{margin-top:0}.issue-detail-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1rem;margin-bottom:1rem}.description-card{white-space:pre-wrap}.attachment-item{display:flex;align-items:center;gap:1rem}.attachment-size{margin-left:1rem}.admin-actions-card{border-left:3px solid var(--color-sea-blue)}.admin-actions-title{margin-top:0}.status-form{display:flex;gap:1rem}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border-width:0}.no-comments-message{font-style:italic;color:var(--text-secondary)}.comments-container{display:flex;flex-direction:column;gap:1rem}.comment-card{background-color:var(--bg-card)}.comment-header{display:flex;justify-content:space-between;margin-bottom:.5rem}.comment-content{white-space:pre-wrap}.faq-container{max-width:900px}.faq-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:1.5rem}.faq-header h1{margin-bottom:0}.faq-admin-actions,.delete-confirm-group{display:flex;gap:.5rem;align-items:center}.faq-form{margin-top:.5rem}.faq-form-row{display:grid;grid-template-columns:1fr 120px;gap:1rem}.faq-form-actions{display:flex;gap:.75rem;margin-top:.5rem}.checkbox-label{display:flex;align-items:center;gap:.5rem;cursor:pointer;font-weight:400}.checkbox-label input[type=checkbox]{width:auto}.button-secondary{padding:.75rem 2rem;background-color:transparent;color:var(--color-sea-blue);border:1px solid var(--color-sea-blue);border-radius:24px;font-size:1rem}.button-secondary:hover:not(:disabled){background-color:var(--bg-light-blue)}.badge-draft{margin-left:.5rem;padding:.15rem .5rem;font-size:.7rem;background-color:#f0b40026;color:#d4a600;border-radius:24px;font-weight:500;vertical-align:middle}.category-filter-group{gap:.75rem}.no-faqs-message{padding:2rem;color:var(--text-secondary)}.faq-list{display:flex;flex-direction:column;gap:0}.accordion-title{flex:1;text-align:left}.faq-content{white-space:pre-wrap}.contact-container{max-width:800px}.contact-item{margin:1rem 0}.contact-bold{font-weight:600}.contact-description{font-size:.9rem;color:var(--text-secondary)}.contact-hours{margin:1rem 0}.emergency-card{border-left:4px solid var(--color-red)}.emergency-title{margin-top:0;color:var(--color-red)}.emergency-text{color:var(--text-primary)}.emergency-phone{margin:1rem 0;font-weight:600}.emergency-note{margin-bottom:0;font-size:.9rem;color:var(--text-secondary)}.common-requests-card{border-left:4px solid var(--color-green)}.no-recent-issues{padding:2rem;color:var(--text-secondary)}.file-upload-zone{border:2px dashed var(--border-color);border-radius:12px;padding:2rem;text-align:center;background-color:transparent;transition:var(--transition);cursor:pointer}.file-upload-zone:hover{border-color:var(--color-sea-blue);background-color:var(--bg-very-light-blue)}.file-upload-zone-active{border-color:var(--color-sea-blue);background-color:var(--bg-light-blue)}.upload-text{font-weight:500;color:var(--text-primary);margin-bottom:.5rem;font-size:.875rem}.upload-hint{font-size:.8rem;color:var(--text-secondary)}.similar-issues-panel{background-color:var(--bg-very-light-blue);border:1px solid var(--border-color);border-radius:12px;padding:1.5rem;margin-bottom:1rem}.similar-issues-panel h3{margin-top:0;color:var(--color-primary)}.similar-issues-panel ul{list-style:none}.similar-issues-panel li{margin-bottom:.75rem;padding-bottom:.75rem;border-bottom:1px solid var(--border-color)}.similar-issues-panel li:last-child{border-bottom:none;margin-bottom:0;padding-bottom:0}.alert{padding:1rem;border-radius:12px;margin-bottom:1rem;font-weight:500;font-size:.875rem}.alert-error{background-color:#c8003c14;color:var(--color-red);border:1px solid rgba(200,0,60,.2)}.text-center{text-align:center}.text-secondary{color:var(--text-secondary)}.font-large{font-size:1.1rem}.mb-1{margin-bottom:.5rem}.mb-2{margin-bottom:1rem}.mb-3{margin-bottom:1.5rem}.mt-1{margin-top:.5rem}.mt-2{margin-top:1rem}.mt-3{margin-top:1.5rem}.mb-0{margin-bottom:0}.flex-row{display:flex;flex-direction:row}.align-center{align-items:center}.justify-between{justify-content:space-between}.gap-1{gap:.75rem}.grid-2{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:1.5rem}.grid-4{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:1rem}.form-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.flex{display:flex;gap:1rem}.flex-wrap{display:flex;flex-wrap:wrap;gap:1rem}@media(max-width:768px){h1{font-size:1.5rem}h2{font-size:1.25rem}h3{font-size:1.125rem}nav{flex-direction:column;gap:.75rem;padding:.75rem 1rem;height:auto}nav h1{font-size:1.125rem}.nav-left{flex-wrap:wrap;width:100%;gap:1rem}.nav-right{width:100%;flex-wrap:wrap}main{padding:1rem}.grid-2,.grid-4,.form-grid-2{grid-template-columns:1fr}.table-card{overflow-x:auto}table{font-size:.8rem}thead th,tbody td{padding:.75rem}.form-card,.card{padding:1.25rem}.stat-value{font-size:1.5rem}}@media(max-width:480px){h1{font-size:1.375rem}h2{font-size:1.125rem}.button-primary,.button-secondary,.button-danger{padding:.625rem 1.25rem;font-size:.9rem}.accordion-header{padding:.75rem 0}.user-avatar{width:32px;height:32px;font-size:.75rem}.filter-pill,.category-pill{font-size:.8rem;padding:.375rem .75rem}}.searchable-select{position:relative}.searchable-select-clear{position:absolute;right:8px;top:50%;transform:translateY(-50%);background:none;border:none;font-size:1.2rem;cursor:pointer;color:var(--text-secondary);padding:0 4px}.searchable-select-dropdown{position:absolute;top:100%;left:0;right:0;background:#fff;border:1px solid var(--border-color, #ccc);border-top:none;max-height:200px;overflow-y:auto;z-index:10;list-style:none;margin:0;padding:0}.searchable-select-option{padding:8px 12px;cursor:pointer}.searchable-select-option:hover{background:var(--bg-hover, #f0f0f0)}.issue-report-layout{display:block}.issue-report-layout--with-sidebar{display:grid;grid-template-columns:3fr 1fr;gap:1.5rem;align-items:start;max-width:none}@media(max-width:900px){.issue-report-layout--with-sidebar{grid-template-columns:1fr}}.issue-report-form{min-width:0}.duplicate-panel{border-left:3px solid var(--ocean-green, #007C6E);padding:1rem;position:sticky;top:1rem}.duplicate-list{list-style:none;padding:0;margin:0}.duplicate-item{padding:.5rem 0;border-bottom:1px solid var(--border-color, #eee);display:flex;flex-direction:column;gap:.25rem}.duplicate-item:last-child{border-bottom:none}.status-group-open{color:var(--lava-red, #C8003C);font-weight:600}.status-group-in-progress{color:var(--ocean-green, #007C6E);font-weight:600}.snow-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:1rem}.snow-stat-card{background-color:var(--bg-card);border-radius:12px;border:1px solid var(--border-color);padding:1.25rem 1.5rem;transition:var(--transition)}.snow-stat-card:hover{box-shadow:var(--shadow-sm)}.snow-stat-label{font-size:.75rem;text-transform:uppercase;letter-spacing:.5px;color:var(--text-secondary);margin-bottom:.5rem}.snow-stat-value{font-size:2rem;font-weight:700;color:var(--color-primary);line-height:1}.snow-stat-value.text-red{color:var(--color-red)}.snow-stat-value.text-green{color:var(--color-green)}.snow-search-input{width:100%;max-width:480px;padding:.65rem 1rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-card);color:var(--text-primary);font-family:Figtree,sans-serif;font-size:.9rem;transition:var(--transition)}.snow-search-input:focus{outline:none;border-color:var(--color-sea-blue);box-shadow:0 0 0 3px #0057a826}.snow-number-cell{white-space:nowrap}.snow-number{display:inline-flex;align-items:center;gap:.3rem;font-family:JetBrains Mono,Menlo,monospace;font-weight:600;color:var(--color-primary);white-space:nowrap}.copy-id-button{background:none;border:none;padding:0 .15rem;cursor:pointer;font-size:.85rem;color:var(--text-secondary);opacity:0;transition:opacity .15s;line-height:1}tr:hover .copy-id-button,.copy-id-button:focus-visible{opacity:1}.copy-id-button:hover{color:var(--color-sea-blue)}.snow-detail-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1rem;background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:12px;padding:1.5rem}.snow-detail-field{display:flex;flex-direction:column;gap:.25rem;padding-bottom:.5rem;border-bottom:1px solid var(--border-color)}.snow-detail-label{font-size:.7rem;text-transform:uppercase;letter-spacing:.5px;color:var(--text-secondary)}.snow-detail-value{font-size:.9rem;color:var(--text-primary);word-break:break-word}.snow-stat-sub{margin-top:.25rem}.dashboard-row{display:grid;grid-template-columns:1fr;gap:1.5rem;margin-bottom:1.5rem}.dashboard-row-3{grid-template-columns:repeat(auto-fit,minmax(260px,1fr))}.dashboard-row-2{grid-template-columns:repeat(auto-fit,minmax(380px,1fr))}.backlog-verdict{margin-top:.5rem;padding-top:.5rem;border-top:1px solid var(--border-color)}.chart-card{padding:1.5rem}.chart-card-title{font-size:.875rem;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:1rem}.chart-card-subtitle{font-size:.75rem;color:var(--text-secondary);margin:-.5rem 0 .85rem}.velocity-caption{margin-top:.5rem}.disabled-hint{font-style:italic}.dashboard-section-nav{display:flex;gap:.25rem;flex-wrap:wrap;margin-bottom:.75rem}.dashboard-section-link{padding:.2rem .65rem;border-radius:999px;font-size:.78rem;font-weight:500;color:var(--text-secondary);background-color:var(--bg-very-light-blue);text-decoration:none;transition:var(--transition)}.dashboard-section-link:hover{color:var(--color-sea-blue);background-color:#0057a81a;text-decoration:none}.activity-list{list-style:none;margin:0;padding:0}.activity-row{padding:.6rem 0;border-bottom:1px solid var(--border-color)}.activity-row:last-child{border-bottom:none}.activity-when{display:inline-block;margin-right:.5rem}.activity-actor{display:inline-block;font-weight:600;margin-right:.5rem}.activity-summary{display:inline}.activity-changes{list-style:disc;margin:.25rem 0 0 1.5rem;padding:0}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.chart-data-table-wrap{max-height:320px;overflow:auto}.chart-data-table{width:100%;border-collapse:collapse;font-size:.85rem}.chart-data-table th,.chart-data-table td{padding:.4rem .6rem;text-align:left;border-bottom:1px solid var(--border-color)}.chart-data-table thead th{position:sticky;top:0;background-color:var(--bg-card);font-weight:600}.chart-canvas-wrap{position:relative;height:280px;width:100%}.font-small{font-size:.8rem}.admin-edit-card{background-color:var(--bg-very-light-blue)}.admin-edit-row{display:flex;flex-wrap:wrap;gap:1rem;align-items:flex-end}.admin-edit-row .form-group{display:flex;flex-direction:column;gap:.35rem;min-width:180px;flex:1 1 200px}.admin-edit-row select{padding:.55rem .75rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-card);color:var(--text-primary);font-family:Figtree,sans-serif;font-size:.9rem;transition:var(--transition)}.admin-edit-row select:focus{outline:none;border-color:var(--color-sea-blue);box-shadow:0 0 0 3px #0057a826}.alert-success{background-color:#007c6e1f;color:var(--color-green);border:1px solid rgba(0,124,110,.3);padding:.6rem .9rem;border-radius:8px;font-size:.85rem}.alert-warning{background-color:#f0b4001f;color:#8a6a00;border:1px solid rgba(240,180,0,.4);padding:.6rem .9rem;border-radius:8px;font-size:.85rem}.alert-info{background-color:#0057a814;color:var(--color-sea-blue);border:1px solid rgba(0,87,168,.2);padding:.6rem .9rem;border-radius:8px;font-size:.85rem}.suggest-change-fab{position:fixed;right:1.5rem;bottom:1.5rem;background:var(--color-sea-blue);color:#fff;border:none;border-radius:999px;padding:.7rem 1.2rem;font-size:.9rem;font-weight:600;box-shadow:0 4px 16px #0057a859;cursor:pointer;z-index:40}.suggest-change-fab:hover{background:var(--color-sea-blue)}.modal-backdrop{position:fixed;inset:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:100;padding:1rem}.modal{background-color:var(--bg-card);color:inherit;border:1px solid var(--color-light-blue);border-radius:12px;padding:1.5rem;max-width:480px;width:100%;max-height:92vh;overflow:auto;box-shadow:0 20px 60px #00000073}.modal-wide{max-width:1000px}.status-pending{background-color:#f0b4002e;color:#8a6a00}.status-error{background-color:#c8003c26;color:var(--color-lava-red)}.grid-1{display:grid;grid-template-columns:1fr;gap:.75rem}.cr-row-toggle{width:100%;display:flex;align-items:center;flex-wrap:wrap;gap:.5rem;background:transparent;border:none;color:inherit;text-align:left;cursor:pointer;padding:.4rem .5rem;border-radius:6px}.cr-row-toggle:hover{background-color:var(--bg-very-light-blue)}.cr-row-note-preview{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:320px}.cr-row-chevron{margin-left:auto}.cr-row-expanded{padding:.5rem .75rem .75rem;border-left:2px solid var(--color-light-blue);margin-left:.5rem}.history-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.75rem}.history-item{padding:.85rem 1rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-very-light-blue)}.history-item-meta{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem;margin-bottom:.5rem}.history-item-time{font-family:JetBrains Mono,Menlo,monospace;font-size:.78rem;color:var(--text-secondary)}.history-item-summary{font-size:.9rem;color:var(--text-primary);white-space:pre-wrap;word-break:break-word}.history-item-fields{list-style:none;padding:0;margin:.5rem 0 0;font-size:.85rem;display:flex;flex-direction:column;gap:.2rem}.follow-button{padding:.35rem .85rem;border:1px solid var(--color-sea-blue);border-radius:999px;background-color:var(--bg-card);color:var(--color-sea-blue);font-family:Figtree,sans-serif;font-size:.78rem;font-weight:600;cursor:pointer;transition:var(--transition);white-space:nowrap}.follow-button:hover:not(:disabled){background-color:var(--color-light-blue)}.follow-button:disabled{opacity:.6;cursor:not-allowed}.follow-button-active{background-color:var(--color-sea-blue);color:#fff}.follow-button-active:hover:not(:disabled){background-color:var(--color-primary);border-color:var(--color-primary)}.similar-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.similar-item{padding:.7rem .9rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-very-light-blue);cursor:pointer;transition:var(--transition)}.similar-item:hover{border-color:var(--color-sea-blue);box-shadow:var(--shadow-sm)}.similar-meta{display:flex;flex-wrap:wrap;align-items:center;gap:.45rem;margin-bottom:.35rem}.similar-score{margin-left:auto;background-color:var(--color-sea-blue);color:#fff;padding:.2rem .6rem;border-radius:999px;font-size:.75rem;font-weight:600}.similar-desc{font-size:.9rem;color:var(--text-primary)}.related-pill{display:inline-flex;align-items:center;gap:.25rem;padding:.2rem .55rem;border-radius:999px;background-color:#0057a81f;color:var(--color-sea-blue);font-size:.78rem;font-weight:600;cursor:default}.filter-label{font-size:.78rem;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin-right:.25rem;min-width:70px}.search-bar{display:flex;flex-direction:column;gap:.5rem}.search-mode-toggle{display:flex;gap:.4rem}.search-status{margin-top:.1rem}.bulk-action-bar{position:sticky;top:0;z-index:5;background-color:var(--bg-very-light-blue);border:1px solid var(--color-sea-blue);border-radius:12px;padding:.85rem 1rem;margin-bottom:1rem;display:flex;flex-direction:column;gap:.6rem;box-shadow:var(--shadow-sm)}.bulk-action-summary{display:flex;align-items:center;gap:.75rem}.bulk-action-row{display:flex;flex-wrap:wrap;align-items:center;gap:.6rem}.bulk-action-row label{display:flex;align-items:center;gap:.4rem;font-size:.85rem}.bulk-action-row select{padding:.4rem .7rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-card);font-family:Figtree,sans-serif;font-size:.85rem}.row-selected td{background-color:#0057a80f}.split-action{position:relative;display:inline-flex;align-items:center}.split-action-toggle{white-space:nowrap;display:inline-flex;align-items:center;gap:.3rem}.split-action-backdrop{position:fixed;inset:0;z-index:9;background:transparent}.split-action-menu{position:absolute;top:calc(100% + 4px);left:0;z-index:10;min-width:220px;background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;box-shadow:var(--shadow-md, 0 4px 12px rgba(0, 0, 0, .12));padding:.25rem;display:flex;flex-direction:column}.split-action-item{display:block;width:100%;text-align:left;padding:.5rem .75rem;background:transparent;border:none;border-radius:6px;font-family:Figtree,sans-serif;font-size:.85rem;color:var(--text-color);cursor:pointer}.split-action-item:hover,.split-action-item:focus{background-color:var(--bg-very-light-blue)}.deployment-field-filters{display:flex;flex-direction:column;gap:.5rem}.deployment-field-filters-toggle{align-self:flex-start}.modal-overlay{position:fixed;inset:0;z-index:100;background-color:#00000080;display:flex;align-items:center;justify-content:center;padding:1rem;overflow-y:auto}.modal-card{background-color:var(--bg-card);border-radius:12px;box-shadow:0 12px 32px #00000059;padding:1.5rem 1.75rem;max-width:640px;width:100%;max-height:calc(100vh - 2rem);overflow-y:auto}.modal-card h2{margin-top:0;margin-bottom:.5rem}.sortable-th-button{display:inline-flex;align-items:center;gap:.4rem;background:transparent;border:none;padding:0;margin:0;font:inherit;color:inherit;cursor:pointer;text-align:left;width:100%}.sortable-th-button:hover .sortable-th-indicator,.sortable-th-button:focus-visible .sortable-th-indicator{opacity:1}.sortable-th-indicator{font-size:.7rem;opacity:.4;transition:opacity .15s ease}.sortable-th-active .sortable-th-indicator{opacity:1;color:var(--color-sea-blue)}.snow-header{display:flex;align-items:center;justify-content:space-between;gap:1rem;flex-wrap:wrap;margin-bottom:.75rem}.snow-header-title{display:flex;align-items:baseline;gap:1rem;flex-wrap:wrap}.snow-kpi-strip{display:inline-flex;align-items:baseline;gap:.6rem;font-size:.9rem;color:var(--text-secondary)}.snow-kpi-strip strong{color:var(--text-primary);font-weight:600}.snow-kpi-strip .text-red strong{color:var(--color-red)}.snow-kpi-strip .text-green strong{color:var(--color-green)}.snow-kpi-sep{color:var(--border-color);-webkit-user-select:none;user-select:none}.snow-toolbar{display:flex;flex-wrap:wrap;gap:.5rem;align-items:center}.snow-toolbar-search{flex:1 1 320px;max-width:none;height:36px;padding:.4rem .85rem;font-size:.875rem}.snow-toolbar-select{height:36px;width:auto;min-width:0;padding:.2rem 2rem .2rem .75rem;font-size:.85rem;font-family:Figtree,sans-serif;color:var(--text-primary);background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;cursor:pointer;appearance:none;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'><path fill='none' stroke='%236B7394' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round' d='M3 5l3 3 3-3'/></svg>");background-repeat:no-repeat;background-position:right .6rem center;background-size:12px;transition:var(--transition)}.snow-toolbar-select:hover,.snow-toolbar-toggle:hover,.snow-toolbar-action:hover:not(:disabled){border-color:var(--color-sea-blue);color:var(--color-sea-blue)}.snow-toolbar-select:focus-visible{outline:2px solid var(--color-sea-blue);outline-offset:2px}.multiselect-filter{position:relative;display:inline-block}.multiselect-filter-button{appearance:none;background-image:none;padding-right:1.5rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:160px}.multiselect-filter-button--active{border-color:var(--color-sea-blue);color:var(--color-sea-blue);background-color:#0057a812}.multiselect-filter-menu{position:absolute;top:calc(100% + 4px);left:0;min-width:180px;z-index:60;background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;box-shadow:var(--shadow-md);padding:.25rem 0;max-height:min(320px,60vh);display:flex;flex-direction:column}.multiselect-filter-options{overflow-y:auto;flex:1;min-height:0}.multiselect-filter-search-wrap{padding:.4rem .6rem .25rem;border-bottom:1px solid var(--border-color);flex-shrink:0}.multiselect-filter-search{width:100%;padding:.3rem .5rem;font-size:.8rem;font-family:inherit;color:var(--text-primary);background-color:var(--bg-main);border:1px solid var(--border-color);border-radius:6px;outline:none;box-sizing:border-box}.multiselect-filter-search:focus{border-color:var(--color-sea-blue)}.multiselect-filter-empty{display:block;padding:.5rem .85rem;font-size:.8rem;color:var(--text-secondary);font-style:italic}.multiselect-filter-option{display:flex;align-items:center;gap:.5rem;padding:.45rem .85rem;cursor:pointer;font-size:.875rem;color:var(--text-secondary);transition:var(--transition);-webkit-user-select:none;user-select:none}.multiselect-filter-option:hover{background-color:var(--bg-very-light-blue);color:var(--text-primary)}.multiselect-filter-option--checked{color:var(--text-primary)}.multiselect-filter-checkbox{accent-color:var(--color-sea-blue);width:14px;height:14px;flex-shrink:0}.multiselect-filter-clear{display:block;flex-shrink:0;width:calc(100% - 1.7rem);margin:.3rem .85rem .15rem;padding:.3rem .5rem;border-top:1px solid var(--border-color);font-size:.75rem;color:var(--text-secondary);background:none;border:1px solid var(--border-color);border-radius:6px;cursor:pointer;text-align:center}.multiselect-filter-clear:hover{color:var(--color-red);border-color:var(--color-red)}.snow-toolbar-toggle,.snow-toolbar-action{height:36px;padding:0 .85rem;font-size:.85rem;font-weight:500;font-family:Figtree,sans-serif;color:var(--text-secondary);background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;cursor:pointer;white-space:nowrap;transition:var(--transition);display:inline-flex;align-items:center;gap:.3rem}.snow-toolbar-toggle.active{background-color:var(--bg-light-blue);border-color:var(--color-sea-blue);color:var(--color-sea-blue)}.snow-toolbar-action:disabled{opacity:.5;cursor:not-allowed}.snow-active-filters{display:flex;flex-wrap:wrap;align-items:center;gap:.4rem}.snow-active-chip{display:inline-flex;align-items:center;gap:.3rem;padding:.25rem .6rem;font-size:.78rem;font-weight:500;font-family:Figtree,sans-serif;color:var(--color-sea-blue);background-color:var(--bg-light-blue);border:1px solid transparent;border-radius:999px;cursor:pointer;transition:var(--transition)}.snow-active-chip:hover{border-color:var(--color-sea-blue)}.snow-clear-all{background:transparent;border:none;color:var(--text-secondary);font-size:.78rem;font-family:Figtree,sans-serif;cursor:pointer;padding:.25rem .5rem;text-decoration:underline}.snow-category-cell{display:inline-flex;flex-wrap:wrap;gap:.25rem}.snow-category-pill{display:inline-block;padding:.15rem .5rem;font-size:.75rem;font-weight:500;font-family:Figtree,sans-serif;color:var(--color-sea-blue);background-color:var(--bg-light-blue);border:1px solid transparent;border-radius:999px;cursor:pointer;transition:var(--transition)}.snow-category-pill:hover{border-color:var(--color-sea-blue)}.snow-category-pill.active{background-color:var(--color-sea-blue);color:var(--color-snow-white, #fff)}.snow-clear-all:hover{color:var(--color-red)}.snow-search-status{margin-top:-.25rem}.anomaly-list{list-style:none;margin:.5rem 0 0;padding:0;display:flex;flex-direction:column;gap:.4rem}.anomaly-row{display:flex;align-items:center;gap:.75rem;padding:.5rem .75rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-very-light-blue)}.anomaly-date{font-family:JetBrains Mono,Menlo,monospace;font-size:.85rem;color:var(--text-secondary);min-width:96px}.anomaly-count{flex:1;font-size:.9rem}.cluster-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:1rem;margin-top:.75rem}.cluster-card{border:1px solid var(--border-color);border-radius:8px;padding:.85rem 1rem;background-color:var(--bg-very-light-blue)}.cluster-header{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:.5rem}.cluster-label{font-weight:600;font-size:.95rem;color:var(--color-primary)}.cluster-size{font-size:.78rem;color:var(--text-secondary);background-color:var(--bg-card);padding:.1rem .5rem;border-radius:999px;border:1px solid var(--border-color)}.cluster-terms{display:flex;flex-wrap:wrap;gap:.25rem;margin-bottom:.5rem}.cluster-term{font-size:.72rem;font-family:JetBrains Mono,Menlo,monospace;background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:4px;padding:.1rem .4rem;color:var(--text-secondary)}.cluster-examples{list-style:none;padding:0;margin:0;font-size:.8rem;display:flex;flex-direction:column;gap:.2rem;color:var(--text-primary)}.cluster-example-number{background:transparent;color:var(--color-sea-blue);padding:0;font-size:.75rem}.prefs-grid{display:flex;flex-direction:column;gap:.6rem;margin-top:1rem}.pref-toggle{display:flex;align-items:flex-start;gap:.75rem;padding:.6rem .75rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-card);cursor:pointer;transition:var(--transition)}.pref-toggle:hover:not(.is-disabled){border-color:var(--color-sea-blue)}.pref-toggle.is-disabled{opacity:.55;cursor:not-allowed}.pref-toggle input[type=checkbox]{margin-top:.25rem}.pref-toggle-content{display:flex;flex-direction:column;gap:.1rem}.pref-toggle-label{font-weight:500;color:var(--text-primary)}.deployment-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1rem}.deployment-env-row{display:flex;flex-wrap:wrap;gap:1.5rem;padding:.5rem 0}.env-check{color:var(--text-secondary);font-weight:600}.env-check.on{color:var(--color-green)}.linked-incident-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.5rem}.linked-incident-item{display:flex;align-items:center;gap:.6rem;flex-wrap:wrap;padding:.5rem .7rem;border:1px solid var(--border-color);border-radius:8px;background-color:var(--bg-very-light-blue)}.linked-incident-desc{flex:1;font-size:.9rem;color:var(--text-primary);min-width:160px}.link-button{background:none;border:none;padding:0;cursor:pointer;color:var(--color-sea-blue);font-family:inherit;font-size:inherit}.link-button:hover{text-decoration:underline}.incident-multiselect{display:flex;flex-direction:column;gap:.5rem}.incident-chips{display:flex;flex-wrap:wrap;gap:.4rem}.incident-chip{display:inline-flex;align-items:center;gap:.4rem;padding:.25rem .5rem .25rem .6rem;border-radius:999px;background-color:#0057a81f;color:var(--color-sea-blue);font-size:.78rem;max-width:100%}.incident-chip-number{font-weight:600;white-space:nowrap}.incident-chip-desc{color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:280px}.incident-chip-remove{border:none;background:none;color:var(--color-sea-blue);cursor:pointer;font-size:1rem;line-height:1;padding:0}.incident-chip-remove:hover{color:var(--color-red)}.incident-multiselect-input-wrap{position:relative}.incident-multiselect-dropdown{position:absolute;z-index:20;top:calc(100% + 2px);left:0;right:0;max-height:280px;overflow-y:auto;list-style:none;margin:0;padding:.25rem;background-color:var(--bg-card);border:1px solid var(--border-color);border-radius:8px;box-shadow:var(--shadow-md)}.incident-option{display:flex;flex-direction:column;gap:.1rem;width:100%;text-align:left;border:none;background:none;cursor:pointer;padding:.45rem .6rem;border-radius:6px;font-family:Figtree,sans-serif}.incident-option:hover{background-color:var(--bg-very-light-blue)}.incident-option-desc{font-size:.8rem;color:var(--text-secondary)}.incident-option-empty{padding:.5rem .6rem;color:var(--text-secondary);font-size:.85rem}